Sprich mit einer echten Person +49 (0) 6103 270 64-0
Talk to a real person: +49 (0) 6103 270 64-0
Warenkorb 0

Cancellation policy

Cancellation Policy Stand 05/2018


Consumers have a fourteen-day withdrawal.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.In order to exercise your right of revocation, you must inform us (Textil One GmbH, Frankfurter Strasse 151a, 63303 Dreieich, info@textil-one.de, Germany, Tel: 06103 27064 0) by means of a clear statement (eg a mailed by post Letter, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- Textile One GmbH, Frankfurter Strasse 151a, 63303 Dreieich, info@textil-one.de, Germany- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)- Ordered on (*) / received on (*)- name of the consumer (s)- address of the consumer (s)- Signature of the consumer (s) (only when notified on paper)- date(*) Delete as appropriate.

Cancellation policy created with the Trusted Shops legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.